About us
Built for safety. Obsessed with customer service.
In an industry known for tough exteriors, we wanted a team equally obsessed with customer service as it is with safety.
Our professionals are not just guards. They are friendly faces who represent your brand, ensuring your patrons feel welcome and your reputation shines. In other words, we are here to make security a positive part of your customer experience.
Vigilance is a modern security partner built for venues that care about guest experience. Our SIA licensed officers are trained as brand ambassadors: warm, professional, and proactive. Safety never comes at the expense of welcome.
From on-site guarding and mobile patrols to events and close protection, we tailor the operation to your risk profile and your culture. Tech-enabled reporting keeps you informed in real time. Safer spaces, happier customers, stronger reputations.
Our commitment is to provide trained professionals, kept current with industry trends, training and best practice, and backed by modern technology and systems that deliver.
Company facts
- Registered name
- Vigilance Ltd
- Company number
- 16530359
- Jurisdiction
- England and Wales
- Where we operate
- London is our primary operating area, with the capability to support planned work across the Midlands.
- Screening standard
- BS 7858, with right-to-work and identity checks
Standards
What every deployment is held to.
SIA licensed
Every deployed officer holds a valid Security Industry Authority licence, checked before deployment.
BS 7858 vetted
Screening to the British Standard for security screening, including right-to-work and identity checks.
Trained as brand ambassadors
Officers are hired for people skills as much as protection skills, and kept current with industry training.
Real-time reporting
Tech-enabled patrol and incident reporting, so you see what happened on your site without chasing for it.
Questions
Frequently asked.
What services do you offer?
On-site guarding, event security, mobile patrols, vacant property inspections, key holding and alarm response, close protection, and soft facilities management including contract cleaning. We tailor packages to your venue, hours, and risk profile. Many clients take security and facilities management together under one contract.
What makes Vigilance different from other security companies?
We hire for people skills as much as protection skills. Our officers are SIA licensed and trained as brand ambassadors: polite, helpful, and proactive. Safety enhances your guest experience rather than working against it. Every client is treated to the same standard of professionalism.
Do you provide female officers or specific language skills?
Yes, on request and subject to availability. Tell us what you need at the point of booking and we will build the team around it.
What areas do you operate in?
London is our primary operating area, with the capability to support planned work across the Midlands.
How do you price your services?
Hourly rates per officer, or fixed project pricing depending on scope. Quotes reflect risk level, hours, location, and notice period. All prices are plus VAT.
Is security equipment rental included?
Qualifying ongoing deployments receive complimentary communications-equipment hire for the first 30 days. Eligibility, equipment scope and return conditions are confirmed in the quotation.
Are your staff SIA licensed and vetted?
Yes. All deployed officers hold valid SIA licences and are vetted to BS 7858 standards, with right-to-work and identity checks completed before they set foot on your site.
How quickly can you mobilise?
At short notice we have put a full concierge-style team on site within two days. Talk to us about your timescale and we will tell you honestly what is achievable.
Let’s work together