Terms of Service

This website is operated by Vigilance Ltd, a company registered in England and Wales under company number 16530359. By using this website you accept these terms. If you do not accept them, please do not use the site.

This site describes the services we offer and lets you make an enquiry. It is an invitation to make contact, not an offer capable of acceptance. Nothing on this site forms a contract for security services.

Any engagement for security services is governed by a separate written contract between us, which will set out the scope, the standards, the assignment instructions, insurance, and the commercial terms. Where anything on this website conflicts with that contract, the contract prevails.

Any indication of price on this site or in correspondence is an estimate, not a fixed quotation, until confirmed in writing. Prices are quoted exclusive of VAT. A quotation reflects the risk level, hours, location and notice period described to us, and may change if those change.

We take reasonable care to keep this website accurate and up to date, but we do not warrant that it is complete or error free. Descriptions of our services are indicative. The content of this site does not constitute security, legal, insurance or risk management advice, and should not be relied on as such. If you need advice on your specific situation, contact us and we will assess it properly.

All content on this website, including text, design, graphics, logos and the arrangement of them, is owned by or licensed to Vigilance Ltd and is protected by copyright and other intellectual property rights. You may view, download and print pages for your own internal business purposes. You may not reproduce, republish or exploit any part of the site commercially without our written permission.

You must not:

• Use this website in any way that is unlawful or fraudulent
• Attempt to gain unauthorised access to the site, its server, or any connected system
• Introduce malicious code, or attempt to interfere with the site's availability
• Use automated systems to scrape or harvest content or contact details
• Submit false, abusive or misleading information through the enquiry form

Where this site links to third-party websites, those links are provided for convenience. We have no control over the content of those sites and accept no responsibility for them.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited or excluded.

Subject to that, we exclude all implied conditions, warranties and representations relating to this website to the fullest extent permitted by law, and we will not be liable for any loss of profit, loss of business, business interruption, or loss of anticipated savings arising from your use of, or inability to use, this website.

Our liability in connection with the security services we supply is dealt with in the contract for those services, not here.

Our use of personal data is described in our privacy policy, which forms part of these terms.

We may revise these terms at any time by updating this page. Please check it periodically. Continued use of the site after a change means you accept the revised terms.

These terms and any dispute arising out of them are governed by the law of England and Wales, and are subject to the exclusive jurisdiction of the courts of England and Wales.