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VigilanceLtd

Concierge-level security for buildings and estates

Commercial & Residential Security

The approach

Residents and tenants do not want to feel guarded. They want the parcel to be there, the door to be locked, and the person in the lobby to know their name. We staff buildings with officers who can do the concierge job properly and still be the right person to have on site when something goes wrong at 3am.

What you get out of it

  • A single, accountable point of contact for residents, tenants and managing agents
  • Access controlled without turning the lobby into a checkpoint
  • Clear escalation, so incidents reach the right person the first time

What’s included

How commercial & residential security works with us.

  • CCTV monitoring

    Proactive monitoring of your existing system, with documented review routines rather than a screen nobody watches.

  • Visitor and contractor management

    Logged entry, contractor sign-in, key and parcel handling, and permit-to-work checks where required.

  • Scheduled night patrols

    Internal and external patrol routes on varied timings, evidenced with time-stamped checkpoint data.

  • Documented SOPs and escalation

    Clear standard operating procedures with rapid escalation routes agreed with you in advance.

Typically deployed for

  • Residential blocks
  • Build-to-rent and estates
  • Corporate offices
  • Retail and mixed-use

Let’s work together

Let’s talk about commercial & residential security.