We take the 3am call instead of you
Key Holding & Alarm Response
The approach
Sending a member of your own team to an unknown activation in the middle of the night is a liability you do not need to carry. We hold the keys, we attend, and we tell you what we found, usually before you have finished reading the alert.
What you get out of it
- Your staff never attend an unverified alarm activation
- Faster attendance from officers already working in the area
- A written record of every activation and what caused it
What’s included
How key holding & alarm response works with us.
Secure key management
Keys held in a controlled, auditable system with documented issue and return.
Alarm response attendance
Trained officers attend, assess, and secure the premises, liaising with police or emergency services where needed.
Make-safe and re-secure
Where a premises has been compromised, we stay on site until it is secured or a boarding contractor arrives.
Activation reporting
Every attendance documented with cause, actions taken, and recommendations to reduce false activations.
Typically deployed for
- Retail and hospitality
- Offices and warehouses
- Managing agents
- Any site with monitored alarms
Let’s work together